We offer unmatchable service, as it is our core business offering.
Ganumbra is conceived based on strong service-oriented principles. Below is our service standard, our service is generally faster than this. However it is the maximum time we take up.
Payments: Same day
Payments will be processed same day client pays us.
However, in some occasions where we are waiting for some information or unsure of something we will take two working days.
Invoices: Same day
We raise invoices within a day of receipt of your time sheets or time approval email.
Expense Claims: 3 Days
Your expense claims will be processed within 3 working days.
Setting up account: Immediate
Your account will be set up within an hour. All that we need is an email from you with all your details.
Queries: Same day
Your queries will be attended within 24 hours and will be resolved accordingly.
Changes in pay structure: 1 Hour
Any straight forward changes in pay structure we can do it with immediate effect.
Your tax documents: Before 3 days
Your tax documents like P60 will be sent to you 3 days before the HMRC deadlines to do so.